Check whether the device is listed as a target under the Policy Targets tab of the same BitLocker policy.ģ.Establish an active network connection on the device for the policy to take effect.The device is not listed under the Policy Targets.The device doesn’t have an active internet connection.The applied BitLocker policy fails to reach the device end. The policy doesn’t reach the target device Click on Yes in the prompt you receive.Īfter successfully resetting the REAgent.xml file, reassociate the BitLocker policy with the device.
Click on Rename to rename the file REAgent.old. Find the REAgent.xml file and right-click on it. Head on to C:\Windows\System32\Recovery. Find your target Windows device and open the File Explorer by clicking the keys Windows and E together. To resolve this issue, you have to reset the REAgent.xml file on the device. If you are directly turning on BitLocker on such devices without the UEM policy, the OS will throw an error message: System cannot find the file specified. Resetting the REAgent.xml file may help in resolving the issue.” “ Unable to turn on BitLocker as the system cannot find the file specified. When you are associating the Windows BitLocker security policy through Hexnode, it fails and returns the error message: BitLocker policy association fails as the system cannot find the specified file. Drive Encryption cannot be applied to this driveġ. BitLocker cannot use Secure Boot for integrity Contact the computer manufacturer for BIOS upgrade instructions 
BitLocker Drive Encryption detected bootable media (CD or DVD) in the computer A compatible Trusted Platform Module (TPM) Security Device cannot be found on this computer
The policy reaches the device, but BitLocker settings are not getting applied to the device
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